cropper
LOCAL REPUTATION AGENCY-
FREE ONLINE VISIBILITY REPORT- ALTERNATIVE SCRIPT
COLD-CALL SCRIPT
GATE-KEEPER SCRIPT
This is Mohammed, who’s this? I have a report that was sent to me… the information is from (YOUR COMPANY) and I’m not sure who requested it, perhaps the Owner??? 

CONFIRM OWNER: The owner’s name is? [First Name] + [Last Name]

OK. Can you put me through to them. Thank you.

[What’s This Regarding?]
I’m a Google Review Analyst with Local Reputation Agency, and I’m just following up regarding [YOUR COMPANY]’s missing directories listings online. You're supposed to be on 21 of them and you're not. Can you put me through. Thank You.  

[NO... They Are Not In]
What’s the best phone or extension to reach them?  [TAKE NOTES] >>

[VOICEMAIL SCRIPT]
This is Mohammed, my number is 07956 393270 and I have a report that was sent to me… the information is from [YOUR COMPANY] and I’m not sure who requested it. Its regarding some listings either removed or missing from different online directory sites. Can you call me back on 07956 393270. Thank you.

 [Can I Take A Message?]
I appreciate that.  First though, is there anyone else that might have requested this marketing analysis from your company.
Who does the marketing in your office? 
[Take Notes On Anyone Else That Might Be A Decision Maker]

[Message] My name is Mohammed, I’m a Google Review Analyst, and it's regarding [YOUR COMPANY]’s missing directories listings online . My number is 07956 393270.  

[Question] I've got a crazy schedule, but if I was able to call back, what’s a good time to catch them today or tomorrow?

ONE LAST THING…  
You know what might be better? Maybe it would just be easier to send them the report in an email.
What’s their email address?  
Whose email is? [CONFIRM THEIR NAME AND POSITION AND THAT THEY ARE A DECISION MAKER FOR MARKETING]

Thank you for your help.

DECISION-MAKER SCRIPT
Hi this is Mohammed, I'm an Google Review Analyst with the Local Reputation Agency...Am I speaking to the owner of the business?

[What do you want? Get to the point!]

[OPENING STATEMENT]
I'm reaching out because I noticed something that might be affecting your company's online visibility.

Have you heard about the recent changes to Google listings and how they might impact your online reputation?
[Pause for Response]

[Engaging Problem Statement]
The truth is, platforms like Google and Yelp have been quietly removing reviews and adjusting their algorithms, which can seriously affect how potential customers find and trust your business.
We’ve been analyzing [co types] in the [City/Area] area, and many aren’t even aware that their online details might be inaccurate or that reviews have been removed.

[The Offer]
To help businesses like yours, we’re offering a free online reputation report that breaks down your current standing. It’s a quick, valuable way to see:

Your Local Business Score: How your business ranks online.
Information Accuracy Check: Did you know one competitor in your area had 76% of their details wrong?
Review Summary: How many reviews you’ve got across key platforms.
Customer Impact: Why accurate information matters more than ever.

[Client Story]
Just last week, I worked with another local business owner who thought everything was fine. After reviewing their report, they realized their information was outdated, and a few reviews had been removed without their knowledge.
We also looked at your online reputation report, and I’ve got to say we saw a few things that actually surprised us….and may even surprise you…so as a business owner you at least want to be aware of it……

[Call-to-Action]
I’d love to send over your free report and walk you through it. It’ll only take a few minutes.

Would you have access to a computer right now?

[NO, I'm not in front of a computer right now!]
OK, no problem, when will you be in front of a computer for about 15 minutes and we can go through your report together?

----------------

[IF YES]-
Great, I'll send it to you real quick.
Please confirm your best email....
OK.. I just sent it to you. So can you check for it, and while your checking... Let me tell you....

I think you'll be pretty excited about what you are going to see, because it shows you exactly how to get in front of more customers. 


(SALES PERSON LINK)- http://localreputationanalyzer.agency/FreeReport
(Do not email this link to prospect!)

CUSTOMER DEFAULT LINK- https://localreputationanalyzer.agency/

Prospect shortlink UK- https://bit.ly/GetMyRepReportUK
Prospect shortlink USA- https://bit.ly/GetMyRepReportUSA

DENTIST- https://localreputationanalyzer.agency/DentistUK
LANDSCAPER- https://localreputationanalyzer.agency/LandscaperUK
CHIROPRACTOR- http://localreputationanalyzer.agency/ChiroUK
SALON- http://localreputationanalyzer.agency/SalonUK
ROOFER- https://localreputationanalyzer.agency/RooferUK
AUTO REPAIRS - https://localreputationanalyzer.agency/AutoRepairsUK
REMOVALS- https://localreputationanalyzer.agency/RemovalsUK
ACCOUNTANT- https://localreputationanalyzer.agency/AccountantUK
PI LAWYER- https://localreputationanalyzer.agency/PILawyerUK


OK.. I just sent it to you. So can you check for it, and while your checking... Let me tell you....

I think you'll be pretty excited about what you are going to see, because it shows you exactly how to get in front of more customers. 

Do you have it yet?
[Do Whatever You Need To Do To Get The REPORT It In Front Of Them Ex: Screen share, Resend Etc.]

https://us06web.zoom.us/j/5159303496?pwd=THZuV3NkbzY3SE5YVVFKZTVDMnU0dz09 OR 

Google Meet link: https://meet.google.com/kqj-yrwv-ahp


[Yes I Did See It]
Good, you know as an Analyst and consultant I get to see a lot of these reports from different industries. I'M CURIOUS...
     GOAL: To Get 3 Problems And Write Notes
    PROBLEM: Each Problem Is A Specific Product You Can Sell                          

1."What Surprised You About What You Saw In The Report? [Takes notes about what surprised them]

2. What Else Surprised You About....
    - Your directory Listings...
    - Your Visibility Score...
    - Number Of reviews in the last 6 Months....  [Takes notes about what surprised them]

3  Anything Else That Was Surprising To You? [Takes notes about what surprised them]

[Nothing Really Surprised Me / I'm Not Really Interested]

Do you know what surprised me the most?
[Finish up with 1, 2 or all 3 surprises to get 3 different problems / products to sell]

Ex. 1: Number Of Missing Reviews....Kind Of Looks Like Your Not Even In Business
Ex. 2. Amount Of Missing  Listings..1000's Of Customers Aren't Seeing You
Ex: 3. Reviews In The Last 6 Months.. How Many Customers Per Month?
Ex: 4. Videos That Aren't Showing ... STAT: 96% Say Video Helps Them Decide
Ex: 5: The Negative Reviews:  You Need More Good Reviews To Bury These Bad Reviews
Ex: 6: Amount Of Inaccurate Bushiness Info:... Customers Can't Contact You    

Once You Have 3 Services You've Identified then Say The Closing...
[CLOSING - DO NOT LIST MORE THAN 3 SERVICES]

You can solve each one of these problem pretty quickly with:

1. A Simple Citation Service ... To Get All Your Listings Corrected.
2. A New Video Beta Program ... That Positions You As A Market Leader In 48 Hours.
3. An Easy Monitoring Service .... That Sends Alerts Every time A New Review Shows Up Online
4. A Reputation Builder .... So You Can Get 5 Star Reviews In As Little As 5 Days

And having any one of these services done will make sure that you are NEVER SURPRISED AGAIN!

Which One That I Mentioned Interests You The Most?

(Discuss The One They Are Interested And Close The Sale And Live Happily Ever After :)